A simple, website-embedded chat window that lets visitors start conversations instantly. It’s the customer-facing side of your live chat system.

A built-in AI helper available to your entire team across all sections. It offers real-time guidance and helps agents respond faster and more accurately.

The main landing area that shows key metrics and setup steps. Ideal for first-time users to get started and track their progress.

The core workspace for handling conversations. It includes the chat list, live messages, and detailed customer profiles.

A section for initiating contact with visitors. Admins can set up campaigns or track live traffic, while agents focus on current website activity.

A searchable log of all past conversations. Useful for training, pattern analysis, or revisiting specific customer interactions.

The area where you manage your support team. Invite agents, assign roles, and organize users to keep everything running smoothly.

View detailed insights into team and chat performance. Reports help monitor trends, agent productivity, and support quality across plans.